Blog
What we are learning while building voice AI for the firms people call on their worst day — intake, engineering, and the occasional product note.
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Engineering
Industry
Product
Engineering
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8 min read
Why intake is the hardest problem in personal injury
Most firms lose cases before they ever open a file. The bottleneck is not marketing spend — it is the first ninety seconds of a phone call.
Gideon Team
Industry
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11 min read
Designing a voice agent people actually trust
Latency, interruption handling, and knowing when to stay quiet. The details that separate a helpful agent from an infuriating one.
Gideon Team
Product
·
6 min read
What we shipped this quarter
Live call transfers, Spanish-language intake, and a rebuilt case qualification model. A short tour of the latest release.
Gideon Team
Careers